Support Center

Our team is dedicated to providing enterprise-grade support. Average response time: under 24 hours.

Issues with indices, WebSocket connection, or app lag? Please include the diagnostic block below in your message.

Questions about your Lemon Squeezy subscription or license activation? Have your order ID ready for fast resolution.

Want a new indicator or exchange integration? We build Cryptofinancial based on user feedback. Let us know what you need.

Helpful Tip: To speed up your request, copy and paste the following "System Diagnostics" into your email if you are reporting a bug:


            Cryptofinancial v1.0.0 | [OS VERSION] | Data: Binance WS | Browser: [BROWSER_INFO]